What Our Patients Are Saying
Patient Satisfaction is continually monitored at
HealthWorks. Upon completion of their program, each
patient of HealthWorks is asked to rate their experience
and “grade us” on 15 Quality Care Indicators,
using a scale similar to what we all remember from
school…. A to F.
The results of these surveys show that the overwhelming
majority of our patients are very
satisfied with the care they received and the
progress that they made (graded us an “A”).
In fact, since opening our doors in 1992, 100% of
patients that completed their programs stated they
would recommend HealthWorks to their friends and family.
Here are some of their comments to us and encouragements
to others facing rehabilitation challenges:
There are no words to explain how nice and helpful everyone is. Everyone could take a lesson from them. We are Blessed to have them. --SS August 2013
M and I want to thank all of you for the loving kindness and the great care given to us by HealthWorks from start to finish. We could not have asked for better ! We thank you one and all !!! Keep up the good work !!! --M July 2012
Thank you all so much for all youíve done for me ! God puts people in your life for a reason and Iím truly grateful He put all of you in mine. Youíve all helped me in some way and words canít describe how much I thank you ! Thank-you so much !
-- CD, June 2012
Thanks for the Birthday Card! Not many businesses send them out to clients. Been wanting to drop you a note to tell you all that you are very professional and always in good moods. The next time I need therapy, Iíll be seeing YAíLL !
-- LW, June 2012
I am sending you a great "Big" thank you for all you have done for me through your knowledge, training, consciousness, regard, and punctiliousness. You have given me and enriched and healthy lifestyle that I will always cherish.
You have gone above and beyond in regards to helping me with my ankles too!
Your clients are inspired and blessed by your synergy! It was a blessing to reap the benefits of the excellent team of professionals at HealthWorks, who are also very delightful and witty. (a second family)...
Thank you for your help with my neck. I am so glad I did physical therapy instead of surgery. -- Thank you, K.M.
Thank you so much for the wonderful care you gave me. All of your professionalism, efficiency and friendliness was appreciated. You each know your jobs well and work together as a team well. I am continuing to do the exercises you taught me every single day and I am walking better and have only had a few attacks of sciatic pain which were brief. I have been telling everyone how much you helped me!
-- God bless, B.P.
A better group of people cannot be found. Thank you for all your kindness to my husband and me. -- G. & J.C.
As a retired physical therapist myself I have had the opportunity to work in and observe many facilities. I was very pleased to see such a well run, efficient, friendly and concerned staff. The aides all appeared to be happy, congenial, efficient, knowledgeable, and protective of patient privacy. It was a pleasure to prepare a straight "A" report card. -- J.M.
The therapy helped me a great deal, my legs seem stronger and I tell everyone I talk to about HealthWorks, how nice and kind everyone was to me.
You are all doing a great thing helping people get back on their feet and working again.
Just wanted to drop you a note and say "Thanks" for all your work with my son. His physician was so complimentary of your treatment and the progress you helped my son achieve at the clinic. He is now released to unrestricted play and has no pain in his finger. Our family has always known how special your service is to our town and all your many patients.
But for our family, with my daughter's knee and now my son's finger, we are so fortunate to have guys in our community. -- D.P.
Dear HealthWorks Family,
My knee is doing great. Thanks to all your wonderful physical therapists. I found your office and clinic to be the finest professional crew, I have met in North Carolina.
I sing your praises wherever I go!
Much Happiness and luck to you all. -- D.S.
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